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Handmade Jewellery

Biank Rodalquilar
Online store

Tel.: +4930/88551904
Fax: +4930/88551903

last update: 24.05.2018
| T&Cs |

General terms and conditions

(as at May 2007)

General terms and conditions in .pdf format

Clause 1 General
Clause 2 Contract conclusion
Clause 3 Prices and payment conditions
Clause 4 Delivery conditions
Clause 5 Reservation of proprietary rights
Clause 6 Consumer's right of withdrawal
Clause 7 Transfer of risk
Clause 8 Transport damage and notification of defects
Clause 9 Warranty
Clause 10 Liability limitations
Clause 11 Data protection
Clause 12 Concluding clauses

Clause 1 General

Clause 2 Contract conclusion

Clause 3 Prices and payment conditions

Clause 4 Delivery conditions

Clause 5 Reservation of proprietary rights

Clause 6 Consumer's right of withdrawal

  • The consumer will have the right to revoke his statement of intent aimed at the conclusion of a contract, in writing and without citing reasons, within a period of one month after receiving the goods (e.g. by letter, fax or e-mail) or by returning the goods ordered.
    This period will begin on the day after the consumer has received the goods and detailed information about his right of cancellation. If the cancellation or the goods are dispatched in good time, this will be deemed sufficient to constitute adherence to the deadline. The withdrawal notice must be sent to:

    Gerhard Biank
    Winckelmannstraße 78c
    12487 Berlin
    Fax: +49 (0)30 88551903
    E-Mail: mail@biank.de
  • The right of withdrawal is hereby excluded in the event of the following deliveries:
    • of goods manufactured according to customer specifications, or
    • of goods that are by nature not suitable for return or resale.
  • In the event of a valid cancellation, the goods and services received by both parties will be returned and any capitalised use (e.g.  interest) will be reimbursed.
    In the event of a written cancellation, the consumer is obliged to return any goods already received to the address mentioned in Paragraph 1 without delay, provided that the goods can be sent as a package. Any goods that cannot be sent as a package will be collected from you.
    If the consumer exercises his right of cancellation of an order with a value of up to EUR 40.00, the consumer will bear the cost of return, unless the goods delivered to him do not correspond to the goods ordered.
    In the event of an order value in excess of EUR 40.00, the consumer will not bear the return costs. The consumer is, however, requested to return the goods via Deutsche Post AG or the Hermes mail order company as an insured parcel, to contribute towards the safe arrival of the goods at our premises.
  • The consumer shall be liable for the payment of compensation in the event of a deterioration resulting from his utilisation of the goods in accordance with their purpose. The consumer may carefully check the goods, as would have been possible in a shop. The loss of value resulting from any utilisation of the goods in excess of a mere inspection shall be borne by the consumer in the event that the goods can no longer be sold as "new".
    The consumer can avoid the obligation to pay compensation by not using the goods in the capacity of an owner and not undertaking any activity that will adversely affect their value.

Clause 7 Transfer of risk

Clause 8 Transport damage and notification of defects

Clause 9 Warranty

Clause 10 Liability limitations

Clause 11 Data protection

Clause 12 Concluding clauses